{"id":1730,"date":"2023-05-12T14:08:09","date_gmt":"2023-05-12T13:08:09","guid":{"rendered":"https:\/\/www.bjanda.com\/blog\/?p=1730"},"modified":"2023-05-12T14:08:09","modified_gmt":"2023-05-12T13:08:09","slug":"a-certain-age","status":"publish","type":"post","link":"https:\/\/www.bjanda.com\/blog\/a-certain-age\/","title":{"rendered":"A Certain Age"},"content":{"rendered":"\n<p>I am, shall we say, of a certain age. Depending on your perspective that either means I have some experience when it comes to what works and what doesn\u2019t, or that I am by definition out-of-touch and know nothing of the modern media world.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Probably both are true, to a greater or lesser extent.<\/p>\n\n\n\n<p>Last week Channel 4 in the UK screened an excellent documentary called \u2018Mad Women\u2019. This took as its premise the rise of women, particularly in creative roles in what used to be male-dominated ad agencies. The programme started in the 1970\u2019s and ran through to the present day.<\/p>\n\n\n\n<p>Setting aside the whole point of the piece, the rise to prominence of ad women, as a by-product the programme re-established that ads could be fun. The old Ad Association finding that more people preferred the ads to the programmes was wheeled out, but regardless of that, and of the undeniable fact that there was a load of dross along with the occasional sparks of brilliance, there were some great ads.<\/p>\n\n\n\n<p>Furthermore, campaigns did effect change. Dove\u2019s \u2018Curves\u2019 campaign (aka \u2018The Campaign for Real Beauty\u2019) did change the way women were portrayed \u2013 at least some of the time.<\/p>\n\n\n\n<p>There were more modern examples of women leading the conversation on display too. <a href=\"https:\/\/www.youtube.com\/watch?v=tz1NX0lTHhg\">Maltesers for one.<\/a><\/p>\n\n\n\n<p>And Dove has continued to set a high bar <a href=\"https:\/\/www.youtube.com\/watch?v=sF3iRZtkyAQ\">with its \u2018self-esteem\u2019 work.<\/a><\/p>\n\n\n\n<p>I watch films like this and feel proud that the marketing industry spends on such themes, and that the ad business can still produce emotional, stirring films.<\/p>\n\n\n\n<p>The Channel 4 film mainly featured creatives, although a good case could be made for a sister-episode on the media agency world.<\/p>\n\n\n\n<p>Although a \u2018women in media\u2019 discussion could build a strong story around the rise of women to leadership positions in media agencies, it would struggle to make the point that there has been a parallel change in the output that the public sees.<\/p>\n\n\n\n<p>This is obvious, consumers don\u2019t see media plans they see ads, but there is still a point to be made, even if it\u2019s less about the rise of women and more to do with the way media agencies are funded.<\/p>\n\n\n\n<p>Our excessive use of social media \u2013 the communication channel where ads are most disliked and resented by those exposed to them \u2013 could be moderated by an honest assessment of the available research by the media agency world.<\/p>\n\n\n\n<p>Agencies are there to advise clients, to offer their best, unbiased, objective advice.<\/p>\n\n\n\n<p>Instead, they go with the flow, support the easier option. They don\u2019t push the unpopular line, even if it\u2019s supported by the evidence. Why else would they continue to ignore ad fraud? Why else promote social media channels who make up audience data?<\/p>\n\n\n\n<p>Media people have drifted away from the ad business. They\u2019ve drifted away from ads.<\/p>\n\n\n\n<p>Look at the holding companies. Did WPP start Mindshare, or acquire The Media Business (from which emerged MediaCom) to improve the advertising? They did not.<\/p>\n\n\n\n<p>Holding company media operations are about one thing and one thing only \u2013 money.<\/p>\n\n\n\n<p>It\u2019s an open secret that it\u2019s the likes of Zenith and Starcom that keep Publicis profitable. That GroupM makes far higher margins than any other WPP opco. That OMG in effect underwrites the Omnicom creative agencies.<\/p>\n\n\n\n<p>There\u2019s nothing inherently wrong with making money, or high margins but where I part company with my friends in the holding company media operations is that in my world you do a great job for your client, justify a high fee, and invest in your people.<\/p>\n\n\n\n<p>For this I am called na\u00efve \u2013 but the evidence is out there that clients will pay higher fees if they can be convinced that they achieve greater real value for money.<\/p>\n\n\n\n<p>We are just rubbish at making that case, so we carry on charging lower fees in the sure-fire knowledge that we can make up the shortfall elsewhere.<\/p>\n\n\n\n<p>After all, it\u2019s a lot easier to say \u2018we\u2019ll charge you less\u2019 than to explain that quality costs money.<\/p>\n\n\n\n<p>Despite the hit from the transparency movement, the emergence of adtech has saved the agencies\u2019 financial bacon and delivered a whole new area of complexity where most clients know little \u2013 including how to pay for what they get.<\/p>\n\n\n\n<p>So the large agencies cozy up to the adtech businesses, and continue to make money from any number of sources besides and beyond the end client, whilst running the business on a mix of cheap juniors and staff \u2018borrowed\u2019 from the likes of Google.<\/p>\n\n\n\n<p>There are exceptions amongst the independent media specialists like the7stars, Craft and December 19 but the industry ultimately is judged by the actions of the largest.<\/p>\n\n\n\n<p>And there are pockets of excellence within the networks too. But as a wise consultant one told me \u2013 it\u2019s all about the showgirls attracting you into the casino. The real business is done in the windowless back office away from the prying eyes of customers.<\/p>\n\n\n\n<p>Awards, books, conference speeches aside, at its core the media agency business is not about clients and ads and is about technology, hidden deals and margin.<\/p>\n\n\n\n<p>I find that dishonest. And sad.<\/p>\n\n\n\n<p>But then I am \u2018of a certain age\u2019.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am, shall we say, of a certain age. Depending on your perspective that either means I have some experience when it comes to what works and what doesn\u2019t, or that I am by definition out-of-touch and know nothing of the modern media world.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/posts\/1730"}],"collection":[{"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/comments?post=1730"}],"version-history":[{"count":1,"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/posts\/1730\/revisions"}],"predecessor-version":[{"id":1731,"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/posts\/1730\/revisions\/1731"}],"wp:attachment":[{"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/media?parent=1730"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/categories?post=1730"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bjanda.com\/blog\/wp-json\/wp\/v2\/tags?post=1730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}